Bridge (en)Author Guide CoursesHow do I upload historical course completion data with a CSV file?

How do I upload historical course completion data with a CSV file?

Expired, completed, and overdue enrollments can be uploaded to courses using a CSV file. Users can efficiently migrate user scores from previous non-Bridge courses into Bridge so all user data is in one place.

The process for uploading a CSV containing data for multiple courses differs from the process of doing so for a single course. Before uploading, please confirm how to properly format the CSV file.


  • Some features may be restricted based on permissions for your user role. Only users with the Override Enrollment Data permission can upload historical course completion data.
  • All new course completion data will replace existing course completion data in Bridge.
  • Notifications are not sent for previously completed enrollments uploaded via CSV.

Open Author Menu

In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Author menu option [2].

Note: The Global Navigation menu may differ depending on what is enabled in your account.

Open Courses

In the Courses page, search for a course [1] or open a course [2].

Add via CSV

In the Learners tab [1], click the Add via CSV link [2].

Note: To upload historical enrollments in multiple courses, visit [myaccount] Ensure your CSV has a populated Course ID column. Then, follow the steps below.

Add Enrollments

Drag and drop the CSV file onto the page. You can also browse and choose a file on your computer.

Ignore or Include CSV Column Headers

The This file has column headers checkbox will be selected by default. If your CSV file does not contain column headers, deselect the This file has column headers checkbox so that Bridge will include the first row of your file.

Note: The CSV import page will only allow you to preview five rows of data. All data from the CSV will still be imported.

Assign Login ID

Drag the Login ID key to the column containing the unique identifier (UID), which could be a user's name, employee ID, or email address. A unique identifier defines all account information per Bridge user.

Add Other Data Fields

Match the Bridge format boxes with the columns in your CSV file. Drag and drop the appropriate format box to each column.

Import File

When you are finished formatting your CSV file, click the Finish button.

View Error Message

Bridge will confirm your CSV import and display the status of your import. If there are any errors with your import, you will receive an error message.

Note: If there is an error in your import and you click the Confirm button, Bridge will ignore the entire row in which the error appears.

Confirm Import

If there are no errors in your import, click the Confirm button.

Note: The CSV import will run in the background, and may take up to five minutes per 250 uploaded users. You will need to refresh the Learners tab in order to see the imported users.