How do I send a message to an individual user in an account?
Account admins can send a message to an individual user in your Bridge account. Messages are sent to the email address in the user's profile.
- Some features may be restricted based on permissions for your user role.
- Messaging is a one-way feature; users cannot reply to messages.
- Notifications must be enabled for the account.
- If a user has been unsubscribed from email notifications, the user will not receive any messages.
Open Admin Menu
In the Global Navigation menu, click the Application Switcher icon . Then, click the Admin menu option .
Note: The Global Navigation menu may differ depending on what is enabled in your account.
Open Manage Users
In the Users and Permissions menu , click the Manage Users link .
Click the name of the user.
On the User Details page, click the Message icon.
The Custom Message option is the default in the message drop-down menu . In the text field, enter the content of your message .
Click the Send button.
Confirm your message was sent.
Note: Messaging is a one-way feature; users cannot reply to messages.