How do I manage engagement survey factors for an account?
As an admin, you can manage factors in your organization. Factors are what drives employees to work at your organization. Factors are customizable and groups employee engagement responses to represent certain aspects of your organization.
Note: Some features may be restricted based on permissions for your user role.
Open Admin Menu
In the Global Navigation menu, click the Application Switcher icon . Then, click the Admin menu option .
Note: The Global Navigation menu may differ depending on what is enabled in your account.
Open Manage Factors
Click the Account Management link , then click the Manage Factors link .
View Factor Library
The Factor Library displays all of the factors in your organization. Factors are what drives employees to work at your organization.
To a create a new factor, click the Add Factor button .
The Factor Library displays the factor name , a description of the factor , and tags, if any . Tags are used for learning content recommendations for managers with low scores on a specific factor after the survey closes.
Add Tag to Factor
To add a tag to a factor, click the Add Tag link . In the Search field , type the name of the tag. In the populated tag list, click the name of the tag .
To create a factor, enter text in the Name field  and Description field . Click the Save Factor button .