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Real-Time Proctoring (includes video)

Updated Jun 02, 2021

If an assessment has "Real-Time Proctoring" enabled and the testing window is open, you may proctor the testing progress in real-time, at the school or classroom level. This allows you to:

  • Monitor student activity
  • See whether students have started the test
  • See what item number they are currently on
  • Watch for testing irregularities, e.g. students spending a disproportionate amount of time on an item
  • Remotely control a student's testing experience with various actions such as pausing, saving, or submitting a test

If you want to use Real-Time Proctoring, it must be enabled on the assessment schedule. Refer to Scheduling a Classroom Assessment or Scheduling CASE Benchmark Assessments for details on enabling this administration setting. (Note: Although you may enable Real-Time Proctoring at any time, it monitors only students who start the test after you enable it.)

Watch the VideoTesting Status

Note: Real-Time Proctoring is not available at the district level. 

Monitoring Student Progress

To monitor student testing progress:

  1. From the Assessments menu, choose Schedules.
  2. Choose a Type and Subject of the assessment you want to monitor, so that matching assessments appear. (Refer to Editing an Assessment Schedule for details about finding an assessment schedule.)
  3. Select the assessment and click Search Schedules
  4. Locate the correct schedule and click the icon for Testing Status. Locate the correct schedule and click the icon for Testing Status. Select the icon for either a classroom/section or a school (depending on your user access).

Select the Real-Time Proctoring tab.

Testing information becomes available here when the testing window is open and at least one student has begun the assessment. 

The table lists all the students scheduled to take the assessment and indicates:

  • Status - Not Started, In Progress (student is actively taking the test or may have navigated away leaving the test session open), Paused (student or proctor paused the test), Suspended (proctor used "Save & exit"; test not completed), Discarded (proctor used "Discard & exit"; answers not saved; test is submitted), Waiting (waiting on students or proctor to take action), Network Error (student has poor connection), Completed (student or proctor submitted and exited the test)
  • Active - Currently active (green check mark), navigated away temporarily ( x ), or has not started ( - )
  • Current Item number - which item the student is looking at

Tip: Hover your cursor over any indicator in the "Status" or "Active" column to see what it means.

Remotely Controlling Student Experience

If you need to assist a student by remotely controlling their testing experience, you may do any of the following:

  • Pause (pauses the test taking for the student; the student is alerted)
  • Resume (resumes the test taking after pausing; student shows as "In Progress" when they resume action on their side)
  • Extend time (gives the student more time)
  • Go To (forces the assessment to navigate to a particular item; )
  • Save & exit (saves and forces the student to exit - session status becomes "suspended")
  • Discard & exit (discards any answers and submits the assessment - session status becomes "discarded"; could be used if a student is caught cheating)
  • Submit & exit (submits any answers and forces the student to exit - session status becomes "complete")

To remotely control a student's experience:

Select one or more students by clicking the check box located to the left of their names. (To select all the active testing students, click the check box in the upper left of the table.)

Click the Actions menu and choose any of the options, described above.

You see a Confirm Action dialog. Follow the instructions on the dialog. 

An example of a confirming action is if you choose Extend time, you see:

Enter an amount of additional time and click Continue and then confirm.

As another example, here is the Confirm Action dialog for the Submit & exit option:

Using the Go To option, use "by Item number in the assessment" and enter the number of the item as it appears in the section:

Note: If an assessment has more than one section, enter the number of the item according to the order in which it falls in the section. For example, if items 12, 13 and 14 are in Section 2, use Go To and enter the number 3 to move the student to Item 14.

Certain actions trigger a warning on the student's assessment, which they can see. For example, in the case of Submit & exit, a student sees:

Note: If you extend the test time, there is no notice to the student(s), but the timer on the assessment changes. 

While proctoring an assessment or after testing has completed, you may find the assessment status helpful. Click the Assessment Status tab on the Testing Status page. Refer to Reviewing Assessment Status for more information. 

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